What to Expect
When you're facing a crisis, knowing what to expect can provide much-needed peace of mind. Here's exactly how our process works and what you can count on.
Rapid Response
We understand that crises require immediate attention. You'll hear from us within hours, not days.
Response within 2-4 hours
Complete Confidentiality
Your privacy is paramount. All communications and strategies are handled with strict confidentiality.
Ongoing throughout process
Expert Matching
We carefully match you with professionals who have specific experience in your type of crisis.
Match made within 24 hours
Comprehensive Strategy
Your professional will develop a tailored crisis management plan specific to your situation.
Strategy delivered within 48 hours
Direct Communication
You'll work directly with your assigned professional, no middlemen or account managers.
Direct contact established immediately
Measurable Results
We track progress and provide regular updates on reputation recovery metrics and outcomes.
Weekly progress reports
Typical Timeline
Here's what typically happens in the first week
Day 1: Initial Contact & Assessment
Submit your request, get matched with a professional, and initial assessment begins.
Days 2-3: Strategy Development
Comprehensive crisis management plan created and immediate actions implemented.
Days 4-7: Active Implementation
Strategy execution begins with regular check-ins and progress monitoring.
Our Commitment to You
We're committed to providing professional, confidential, and effective crisis management support when you need it most.